"We just wanted to thank your and your staff for handling the Jennings repair in a professional and timely manner. Peter and Kayce were very appreciative of your quick response and your staff's professional attitude when on site, they were quite shocked at how neat and tidy the job was, it is refreshing to work with a company who takes pride in their customer service and their work."Marc Curyer, Business Manager, Phillip Koether Architects
The plumber did an EXCELLENT job. All is functioning perfect. He also did a thorough cleanup.Bob Y, Client
"I wish to say a world of praise about your two fine young men. They are the best at their job and their manners are excellent"Joan Szony, NYC
I just wanted to share with you that I am quite impressed with the work that the repair company and team at my building are doing on the pipes. Although work like this is always a challenge in an apartment, I must say that the repair team has been extremely clean and very respectful. I was expecting the worse and really I am positively surprised.Yellowstone Project Corinne O
"We have a longstanding relationship with Brett of Kapnag Plumbing. We have always always found him and his company to be Honest and trustworthy. Their most important favorable attribute is their follow up and their “Johnny on the spot” attitude. They show up when they say they will and do a job which inspectors Have found AAA. I highly recommend them."Margie Franco Building Manager Punia & Marx Inc.
"I just wanted to let you know that the troubleshooting diagnosis and the work performed by your men was a job well done. The accurate analysis of the situation and the corrective work performed resulted in a job well done."Marcus Benner Director of Operations Solow Management Corporation
Thanks for the great work, that's why we call you first!Customer Service Representative for Flushmate
Hi- The (Grohe) Retro-Fit was great & I will definitely be passing on some business.Theresa, Client via recommendation from Grohe
"A while ago, I was visiting a friend who was having a plumbing problem. She called Kapnag but got no response. When she called a second time, Kapnag apologized profusely and came out immediately to fix it. There was even a follow-up call to make sure the problem had been completely corrected. Ask any New Yorker, and you'll learn what a rare virtue this story illustrates. Brett Neuhauser, Kapnag's president, is the impetus behind all this kindness and competence. Incidentally, Kapnag will also respond to heating problems."Gerry Frank's "Where to Find It, Buy It, Eat It in New York ..."